Frequently Asked Questions
I SUFfered a loss at my property, WHAT SHOULD I DO?
All property insurance policies require that you provide timely notice to your insurance carrier and protect your property from further damage. This means you must make sure you report your claim to your carrier as soon as possible and take any steps necessary to prevent additional damages from occurring. You should take pictures/videos of the loss as you discover it and document any temporary repairs before, during, and after they have been performed. You also need to make sure you keep any documentation related to the repairs effectuated.
MY CLAIM WAS UNDERPAID, WHAT SHOULD I DO?
If you have been afforded coverage but the amount paid is not enough to successfully return your property to its pre-loss state, contact the attorneys at Cassel & Cassel for a free consultation. Our team of attorneys along with trusted public adjusters, loss consultants, and experts in numerous fields of work can help put together a supplemental claim to present to your insurance company. Make sure to keep all of the documents related to your claim in order to help expedite the supplemental claim process.
MY CLAIM WAS DENIED, WHAT SHOULD I DO?
If your claim has been denied, there is a chance you may have to sue your insurance company in order to obtain any compensation. The attorneys at Cassel & Cassel are here to help. Contact us for a free consultation. Our attorneys will advocate on your behalf and do everything possible to obtain maximum compensation in as expedient a manner as possible. Make sure to keep all of the documents related to the claim in order to help expedite the process.
I RECEIVED A LETTER FROM MY INSURANCE CARRIER, WHAT SHOULD I DO WITH IT?
Keep a file of everything provided to you by your insurance company. The more information you can provide to your representative, the smoother your transition into representation will be.
I ALREADY HIRED A PUBLIC ADJUSTER, CAN I STILL HIRE CASSEL & CASSEL?
Yes. While public adjusters can be very useful throughout the claims process, sometimes insurance companies deny claims and the public adjuster cannot litigate on your behalf. In many situations, such as the underpayment or denial of coverage, hiring an attorney is necessary to progress your claim and move towards a favorable resolution.
HOW DOES CASSEL & CASSEL OBTAIN COMPENSATION?
Cassel & Cassel takes all cases on a contingency basis. This means we are not paid unless you are paid first. In many situations, we may be able to recover our fees directly from the insurance company based on the governing laws in the State of Florida.
WHAT COSTS ARE ASSOCIATED WITH LEGAL REPRESENTATION?
Filing a lawsuit in Florida can cost upwards of $400.00 for a filing fee alone. There may also be costs associated with hiring contractors, engineers, or other experts necessary to progress your claim. At Cassel & Cassel, P.A., we pay legal costs associated with litigation and, similar to our compensation, only recoup our costs if we recover for you first.
DO YOU TAKE ANY AND ALL CASES?
Coverage in an insurance claim depends on the facts of the claim as they relate to the coverages afforded by the governing insurance policy. Unfortunately, there are times when coverage cannot be found based on the terms, limitations, and exclusionary provisions of a policy. We scrutinize each claim before committing to representation so as to ensure we believe recovery is possible. If, after reviewing all facts and documents, we do not feel that a positive outcome is possible, we may turn down representation. If you have questions regarding the validity of your claim, please contact us for a free consultation.